With Amazon’s one-day shipping eating into their profitability, it raises the question on what is acceptable to the modern shopper when it comes to shipping terms and conditions. Free and Fast is always the preference, but where is the win-win scenario for both the shopper and the seller? Although the answer to this will probably be unique for every shop out there, here are some insight into how shoppers perceive delivery, and under what circumstances they are willing to pay extra for a good delivery service. These numbers represent the percentage of respondents to the survey:
Cassie van Wyk is the main author of this blog and has years of experience in the field of channel marketing and e-commerce respectively. He has a passion for writing and sharing knowledge, and does a lot of research in order to bring factual information to all the blog visitors. Feel free to reach out at any time!