Retail Reconnect

During lockdown we were forced to adapt to a new way of living that made us take a step back, realise what really matters and decide whether that which brings us joy might not be the same as before. This has led to a vast experiment giving retailers unique lessons in the limitations of online […]

The Future of Ecommerce

Ecommerce is a never changing industry. Trends are constantly changing in an attempt to shape the way people purchase products or goods. This makes the future of ecommerce exciting, to say the least. A lot of big things are expected to change in ecommerce over the coming years.  We’re going to break down some of […]

This is why people really shop online

Understanding why people do things can often help you improve the way you communicate and engage them more effectively. In a world where online shopping is growing across all business models as well as all continents, it’s fascinating to read that only about 50% of small businesses in America have websites. This is might not […]

13 Things you probably didn’t know about E-commerce Shipping

With Amazon’s one-day shipping eating into their profitability, it raises the question on what is acceptable to the modern shopper when it comes to shipping terms and conditions. Free and Fast is always the preference, but where is the win-win scenario for both the shopper and the seller? Although the answer to this will probably […]

How to choose the right products to sell into Africa

Africa is not too different from the rest of the world in terms of online shopping. Apart from the vast logistical issues in getting products delivered to remote rural areas and densely populated townships with no addresses, shoppers are very similar across the board when it comes to what they are looking for. They want […]

BOPIS – Leveraging this way of selling online to get more sales

Buy-Online-Pickup-In-Store, or in short, BOPIS. This way of selling online has many undiscovered advantages, especially with the evolution of the online shopper. Amazon made most online shoppers used to fast delivery, and that caused the rest of the e-commerce industry to adopt a next-day delivery model. Subsequently, the shopper is craving more convenience. What was […]

Loyalty – the impact player on the e-commerce bench, waiting to be unleashed!

It can cost a company between 5 to 25 times more to acquire a new customer compared to selling to an existing one. This beckons the question why so few online shops offer hassle-free loyalty programmes to grow their existing customer base. Loyalty is all about engagement. This is where a lot of companies miss […]

Which online shop mobile apps made it to South Africa’s top 100?

South Africa follows the trend of most established countries for the most part when it comes to app downloads. You get your typical favourites like Netflix, YouTube, Facebook and so on. But, which online shops managed to get their mobile apps in the top 100 downloaded list? Wish Wish came up top at of the […]

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