- Business Development
- Account management
- Market research
- Events calendar management
- Innovative event creation
- Sales prospecting
- Public relations
- Customer relationship management
- Event planning and coordination
- Logistics oversight
- Revenue management
- Customer Proposals
- Reporting and administration
Communications and Customer Relationship Management
The candidate must have excellent customer relationship management and communication skills. They are polished and articulate and use these skills to manage client relationships. The event sales manager is an active member of the hospitality and event planning industry, and pursue new market opportunities to increase event sales. The candidate will meet with clients regularly, and often conduct tours of the event facility. The successful candidate will provide accurate and timely information to clients, vendors, and meeting planners. Furthermore, the successful candidate will continuously focus on improving customer satisfaction to create customer loyalty and deliver a positive event experience.
The event sales manager is responsible for all elements of event planning, including identifying event logistics and negotiating contracts. They coordinate event logistics, proactively communicate event information, and set clear expectations for event delivery. The successful candidate works well under pressure, is able to manage multiple activities simultaneously, and re-prioritize efforts when plans change or the need arises.
The successful candidate will prepare detailed event reports, including sales data worksheets, cost projections and other financial metrics. He/she will analyze and reconcile disparate event details and consolidate the information into actionable event plans.
The successful candidate must have excellent interpersonal and organizational skills. High-energy and creative individuals, who possess excellent customer service and sales skills, are especially effective in this position.
Individuals interested in pursuing this position of event sales manager should have a matric and a certificate or degree would be advantageous.
We are looking for someone with experience in the industry with an active current customer base.